![]() The combination of Apogee and AIQUEOUS potentially enables any energy or water service provider – including utilities, retailers, CCAs and suppliers – to deliver an exceptional customer engagement experience throughout the entire lifecycle.” “Partnering with their customers to decarbonize, improve demand flexibility and meet efficiency goals requires customer awareness and a seamless digital path to participation. “Today, utilities are competing for their customers' attention beyond the monthly bill,” said Jonathan Kleinman, CEO of AIQUEOUS. The transaction brings together a wealth of experience in the utility sector and provides a single-source vendor for outbound engagement and program execution & management. “We are excited to see the company enter this new phase of growth, partnered with a team who shares our perspective and values.” Susan and Joel Gilbert will continue to support the business in an advisory capacity. “We only worked in areas where we believed we could be the best in the world at leveraging technology, analytics and innovation to promote energy stewardship to benefit the energy industry,” added Joel Gilbert, Co-Founder. “In founding and building Apogee, my husband Joel and I stayed intently focused on our strengths and passion for excellence,” said Susan Gilbert, Co-Founder of Apogee. The unified entity is backed by M33 Growth, a growth-stage investment firm that partners with founders and management teams who have bootstrapped their businesses to a point where they are aiming to breakthrough as market leaders.Īpogee has been empowering utilities with customer engagement solutions for two decades. and AUSTIN, Texas, J(GLOBE NEWSWIRE) - Apogee Interactive – a provider of customer engagement, education, and communication software – and AIQUEOUS – a provider of customer relationship and program management software – have combined to create a premier customer relationship & engagement platform for utilities and utility service providers. In addition, the audit trail feature of the solution enables users to track previous recall records in a few clicks.TUCKER, Ga. It comes with advanced in-built capabilities to support recall management activities and ensure a faster resolution time for safety issues. One of the reliable software is Qualityze Field Safety Action Management. Energy and utility professionals need error-free and efficient Field Safety Action Management software that automates many post-market surveillance activities and enables customized workflow configurations. In addition, there is a need to provide services most efficiently, improve our competitiveness, and comply with health and safety standards. With numerous geographic locations and many field service staff in the energy and utility sector, it isn’t easy to effectively manage the countless standard work orders for safely installing, maintaining, and replacing infrastructure parts. ![]() It eventually improves brand reputation and market share. It transforms the quality systems into quality decision-making engine, allowing you to reduce the energy wastage significantly. Built on the Salesforce platform, Qualityze allows Energy and Utility agencies to manage product and process quality with greater flexibility and security. Qualityze EQMS is the next-generation enterprise quality management solution that helps the Energy and Utility Industry optimize their key processes while mitigating the operational and compliance risks. ![]() Fortunately, robust and reliable quality management software is available these days for energy and utility agencies to simplify all the quality management tasks in a compliant manner. ![]() In recent years of technological evolution, it has become quite difficult for organizations to cope with the innovative ways of managing quality processes while keeping their workforce competent and maintaining compliance with applicable regulatory standards. Improving energy efficiency makes a good impact on the environment too. Quality Management System for Energy and UtilitiesĮnergy and Utility businesses continuously try to improve their energy efficiency to reduce wastage and unnecessary costs. ![]()
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